Frequently Asked Questions
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- What services do you offer?
- We delivers n8n-powered automation solutions, streamlining repetitive business and marketing tasks with managed hosting, self-hosted workflows, support, and scalability.
- Two main options:
- Managed Plan: We set up, host, and support everything for you.
- Self‑Hosted: You get files and a guide to run it on your own systems.
- Can I change between plans (Managed and Self‑Hosted)?
- Yes. You can switch plans at any time.
- From Self‑Hosted to Managed: We can migrate your setup to our managed environment. A one‑time migration fee may apply if custom work is needed.
- From Managed to Self‑Hosted: We provide the files and guidance so you can run it yourself. Note: Some managed-only features may not transfer.
- Billing: The new plan starts on your next billing cycle. Any prorated credits or fees will be shown at checkout or on your invoice.
- How long does setup take?
- Managed Plan: Most setups take [2–4 business days], depending on your Onboarding access (e.g., API keys, accounts).
- Self‑Hosted: You can start immediately after purchase. Setup time is depends on your team expertise, using our step-by-step guide.
- What’s the difference between Managed and Self‑Hosted?
- Managed: We do the heavy lifting. Hosting, monitoring, updates, and support are included in your plan.
- Self‑Hosted: You’re in control and host it yourself. You own your environment and data. We provide the files and basic support for installation.
- How do pricing and billing work?
- Managed Plan: Billed monthly until you cancel. No long-term contract.
- Self‑Hosted: One-time purchase. Optional paid longer period of support or updates are available.
- Payment methods: We accept [Stripe/PayPal/credit cards]. Taxes may apply based on your location.
- Do you offer refunds or cancellations?
- Managed Plan: Cancel anytime. Your plan stays active until the end of the current billing period. Fees already paid are non-refundable.
- Self‑Hosted: Because these are digital files, refunds are usually not available once delivered.
- If you haven’t received anything yet, contact us at [email protected], and we’ll try to help.
Need more help?
- Email: [email protected]
- Response time: We usually reply within 24 business hours.
- Useful links: Terms of Service | Security & Privacy Policy | Getting Started Guide