Terms & Refund Policy

Overview These Terms & Refund Policy govern your purchase and use of our services. By completing a purchase, you agree to these terms. All payments are processed securely through Stripe.

Definitions

  • “Company,” “we,” “us,” or “our” means ViraLikez @ Appslom Recources.
  • “Client,” “you,” or “your” means the purchasing party.
  • “Services” means our n8n workflow solutions, provided as Managed or Self‑Hosted plans.
  • “Onboarding Needs” means the information, access, files, and approvals we request to start setup and delivery, as specified in the onboarding form and follow‑up communications.

Ordering and Onboarding

  • Service delivery begins after full payment via Stripe and receipt of your Onboarding Needs.
  • Delays in providing Onboarding Needs will delay delivery timelines.
  • We will notify you via email if additional information or access is required.

Payment Terms (Stripe)

  • All fees are payable in full at checkout via Stripe, unless otherwise agreed in writing.
  • Prices may exclude taxes; applicable taxes will be calculated at checkout by Stripe.
  • You authorize Stripe to process your payment using your selected method.
  • For subscriptions (Managed plans), Stripe will automatically bill the recurring amount per the plan term.

Refund Policy

  • If 14 days pass after full payment and we have not received your Onboarding Needs, you may request an 80% refund.
  • No refunds are available once work has commenced and/or any part of the automation solution has been delivered. This includes activities such as environment provisioning, workflow design, configuration, testing, deployment, or providing access/files.
  • Managed (subscription) plans: fees for the current billing period are non‑refundable once the period begins.
  • Self‑Hosted one‑time packages: no refunds are allowed after delivery. A 14‑day support window applies as described below.
  • Chargebacks or disputes filed with Stripe or your card issuer without first attempting resolution with us may result in immediate service suspension.

Self‑Hosted One‑Time Packages — 14‑Day Support

  • We provide 14 days of post‑delivery support limited to clarification on usage of the delivered assets (automation solutions)
  • Support does not include new features, scope changes, custom integrations beyond the agreed scope, performance tuning for third‑party systems, or changes caused by your environment updates.
  • After the 14‑day period, additional assistance can be provided under a paid support or maintenance agreement.

Client Responsibilities

  • Provide accurate and timely Onboarding Needs, including credentials, API keys, and required approvals.
  • Maintain active access to third‑party apps and ensure you have rights to use and share the data.
  • Notify us promptly of any changes to your systems, access, or requirements that may affect delivery.

Service Delivery and Support

  • We will use reasonable efforts to deliver according to the agreed scope and timelines.
  • Managed plans include ongoing monitoring and support as specified in your plan.
  • Self‑Hosted deliveries include files and documented setup instructions; hosting, backups, and security are the Client’s responsibility unless otherwise agreed.

Data Protection and Security

  • We process personal data only as necessary to provide the Services and in accordance with our Privacy Policy.
  • Managed plans: we apply reasonable administrative, technical, and organizational measures; audit logs may be provided where applicable.
  • Self‑Hosted: you are responsible for hosting security, access control, encryption, and backups.

Acceptable Use

  • You must not use the Services to transmit unlawful, harmful, or infringing content, nor to violate third‑party platform terms or API limits.
  • We may suspend Services for abuse, security risks, or legal compliance reasons, with notice where reasonable.

Intellectual Property

  • All templates, workflows, and documentation we provide remain our intellectual property unless expressly transferred in writing.
  • We grant you a non‑exclusive license to use delivered assets for your internal business purposes, subject to these terms and applicable plan limits.

Warranties and Disclaimers

  • Services are provided “as is” and “as available.” We disclaim all implied warranties to the maximum extent permitted by law.
  • We do not warrant uninterrupted or error‑free operation due to dependencies on third‑party platforms and APIs.

Limitation of Liability

  • We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data loss.
  • Our aggregate liability for any claim is limited to the fees you paid in 14 days preceding the event giving rise to the claim.

Changes to Services or Terms

  • We may update Services or these terms to improve functionality, security, or compliance. Material changes will be notified on this page or via email.
  • Continued use after changes constitutes acceptance of the updated terms.

Governing Law and Dispute Resolution

  • These terms are governed by the laws of [Your Jurisdiction]. Courts in [Your City/Country] have exclusive jurisdiction.
  • Before filing a dispute, please contact us to attempt a good‑faith resolution.

Need Help?

Contact us for questions related to refunds:

Acceptance

By completing payment via Stripe, you acknowledge that you have read, understood, and agree to these Terms & Refund Policy, including the no‑refund policy once work has commenced or the automation solution has been delivered, and the 14‑day support window for Self‑Hosted one‑time packages.

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